100% Money Back Guarantee

We try hard to offer high quality products and competitive pricing for consumers like you and we want you to be satisfied with your purchase.  

Try our supplements for 30 days (that's one full bottle of 60 capsules).  If for any reasons, you are not satisfied with your orders:

• simply email us within 45 days from the date of purchase to let us know you require a refund or exchange.  Please return any unused portion of the bottle - buyer is responsible for all shipping costs. 
• For all unused items returned, they must be in its original form - sealed, unopened, untampered and not damaged. Note:  Any subsequent opened, unsealed, tampered with or damaged bottles of the same opened product returned will not qualify for a refund.  
• The return package must be postmarked no later than 60 days from date of purchase in order to qualify for a refund.  
• Include all original invoices with the items being returned or exhcanged.
• All shipping costs are the buyer's responsibility and are non-refundable.

All refunds are credited to the method (credit card or Paypal) used to purchase the items and process within 10 business days after receipt.

To return or exchange an item (s), please send (freight paid - we will not accept COD packages) to the following address:

By Design Supplements
#423, 205-329 North Road
Coquitlam, British Columbia
Canada  V3K 6Z8